Legal notice
Legal Notice
This Legal Notice provides the information required under EU
consumer protection law and Dutch regulations regarding the
identity of the operator of this website and your rights as a
customer.
Website Operator
This website (mellowpuffshop.com) is operated by:
Flo's Channels
Registered in the Netherlands
Chamber of Commerce (KvK): 94659281
VAT number: NL003879913B80
Contact: support@mellowpuffshop.com
Nature of Business
Mellow Puff Shop is an online-only print-on-demand store. All
products sold through this website are custom-made to order
through our production partner. We do not operate a physical
retail location or warehouse.
Responsible for Content
All content on this website is provided by Flo's Channels. We
make every effort to ensure that information on this site is
accurate and up to date. However, we make no warranties or
representations regarding the completeness, accuracy, or
reliability of any information on this website.
Intellectual Property
All content on this website — including but not limited to
text, graphics, logos, images, product designs, photography,
and software — is the property of Flo's Channels or its content
suppliers and is protected by Dutch and international copyright
laws.
Unauthorized reproduction, distribution, modification, or
commercial use of any content from this website is prohibited
and may result in legal action.
Consumer Rights
As a consumer in the European Union, you have certain rights
under EU consumer protection law, including the right to
information about the seller, the products, and the terms of
sale. These rights are detailed throughout our policies,
including our Return Policy, Shipping Policy, and Terms of
Service.
Please note that custom-made and personalized products are
exempt from the standard 14-day right of withdrawal under EU
law (Article 16(c), Directive 2011/83/EU on Consumer Rights).
For full details, please refer to our Return Policy.
Online Dispute Resolution
The European Commission provides a platform for online dispute
resolution (ODR), which consumers in the EU can access at:
https://ec.europa.eu/consumers/odr
We are not obliged to participate in alternative dispute
resolution procedures with consumer arbitration boards, but we
are committed to resolving any disputes amicably through direct
communication. Please contact us first at
support@mellowpuffshop.com before escalating any issue.
Applicable Law
This website and any agreements made through it are governed
by the laws of the Netherlands, without prejudice to mandatory
consumer protection rights you may have under the laws of your
country of residence.
Liability
Information on this website is provided in good faith and for
general informational purposes only. We accept no liability for
any errors or omissions, or for any loss or damage of any kind
arising from the use of this website, except as required by
applicable law.
External Links
This website may contain links to external websites operated by
third parties. We are not responsible for the content, privacy
practices, or terms of use of any external website. Accessing
external links from this website is at your own risk.
Last Updated
This Legal Notice was last updated in May 2026.